On the customer record
Payments sit with the customer and their connection, so anyone on the team can see the account’s status.
Connect CRM records payments against each customer and shows what is still due, so collections are not tracked in a separate register.

Connect CRM with sample data
Payments noted in a notebook or a spreadsheet drift away from the customer list. Dues get missed, the same subscriber is chased twice, and month-end totals never quite match.
Payments sit with the customer and their connection, so anyone on the team can see the account’s status.
See what is outstanding without adding up a register by hand.
Pair dues with automated follow-up reminders, so the right person chases the right account on time.
At the start of the month, the team opens the list of customers with dues, works through the follow-ups, and records each payment against the account as it comes in.