Your data,handled plainly.

Development Innovation Vector Private Limited ("DIV", "we") is a company registered in India with its office at C6/28, Sector 31, Noida, Uttar Pradesh 201301, India. For personal data collected through thediv.in and in the course of selling our services, DIV is the Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act").

Where we process personal data inside systems we build or host for a customer, that customer is the Data Fiduciary and DIV acts as its Data Processor under a separate agreement. This policy does not cover that processing.

• Contact details you give us — name, work email, phone number, company and message — when you book a call, submit an enquiry or message us on WhatsApp.
• Booking details — the date and time you pick for a call.
• Usage data — pages viewed, device, browser, approximate location and referral source, collected through Google Analytics and Vercel Analytics.
• Communications — emails, call notes and WhatsApp messages exchanged with us.

We do not knowingly collect personal data from children under 18, and we do not collect sensitive personal data such as financial or health information through this website.

• To respond to your enquiry, schedule and hold the call you booked, and send confirmations.
• To prepare proposals and contracts if you ask us to.
• To understand how the site is used and improve it.
• To meet legal, tax and regulatory obligations.

We process your data on the basis of the consent you give when you submit a form or message us, and for legitimate uses permitted under Section 7 of the DPDP Act. We do not sell personal data and do not use it for third-party advertising.

We share personal data only with processors that help us run the business, under contracts that require them to protect it:

• Resend — transactional email delivery for booking and enquiry confirmations.
• Google (Analytics) and Vercel (hosting, analytics) — website hosting and usage measurement.
• Meta (WhatsApp) — if you choose to contact us on WhatsApp.

Some of these providers process data outside India. We transfer data only to countries not restricted by the Central Government under Section 16 of the DPDP Act. We may also disclose data where required by law or a lawful request from a government authority.

Enquiry and booking data is kept for up to 24 months after our last contact with you, unless you become a customer, in which case it is kept for the life of the contract plus the period required by Indian tax and company law. Analytics data is kept in aggregate form for up to 26 months.

Under the DPDP Act you have the right to:

• Access a summary of the personal data we hold about you and how it is processed.
• Correct, complete, update or erase your personal data.
• Withdraw consent at any time — this does not affect processing already carried out.
• Nominate another person to exercise your rights in the event of death or incapacity.
• Have grievances redressed, and escalate to the Data Protection Board of India if you are not satisfied with our response.

To exercise any of these rights, email info@thediv.in with the subject "Data request". We respond within 30 days.

We use reasonable security safeguards as required by the DPDP Act and the Information Technology Act, 2000 — encryption in transit, access controls, least-privilege access for staff and logged administrative access. If a personal data breach occurs, we will notify affected users and the Data Protection Board as the law requires.

We use essential storage to run the site. Google Analytics and Vercel Analytics load only after you choose "Allow analytics" in the cookie banner, and you can change that choice at any time from "Cookie settings" in the footer. Full details are in our Cookie Policy at /cookies.

Grievance Officer: Harsh Jha, Founder. Development Innovation Vector Private Limited, C6/28, Sector 31, Noida, Uttar Pradesh 201301, India. Email info@thediv.in. Phone +91 00000 00000. We acknowledge grievances within 48 hours and resolve them within 30 days.

We will post any changes on this page with a new effective date. Material changes will be highlighted on the site for 30 days.