One customer record
Enquiries, deals, orders, documents, invoices and tickets on the same record, so nobody re-keys data between tools.
CRM development · Delhi NCR
Custom CRM software developmentin Delhi NCR.
We are a custom CRM development company based in Sector 31, Noida. We map how your team actually sells, bills and supports customers, build the CRM around it, host it in India and stay on call after launch.
What we build
A CRM is only useful if it matches the way your business moves a customer from enquiry to invoice. We build the record and the workflow first, then the screens.
Your pipeline, your stages
Stages, approvals and hand-offs named the way your team already talks about them — not a generic template you have to bend around.
Billing and documents
Quotes, orders and invoices generated from data that already exists in the CRM, with GST handled by our ledger and invoicing products where you need it.
Field and mobile
Field staff update the same record from a mobile app, including where the network is weak.
Integrations
REST APIs, webhooks and connectors to the accounting, ERP and spreadsheet tools you already run, with queues and retries so nothing is silently dropped.
An audit trail on everything
Drishti, our audit trail, is built into every DIV system: who changed what, when, and from where.
How a CRM project runs with us
- 01
Discovery
An engineer reads your sheets, tools and current process with the people who use them.
- 02
Design
We agree the data model, stages and permissions in writing before building screens.
- 03
Build in stages
The process that hurts most ships first, in weeks, and you use it while the next stage is built.
- 04
Test
Every stage, permission and document is tested with your team before go-live.
- 05
Launch and train
We train your team on the live system and stay close through the first weeks.
- 06
Host and support
We host it on servers we operate in India and monitor it 24/7 under our SLA.
Case study · Logistics
Ten-plus workflows on one record, invoicing 75% faster
A logistics operator had customer, shipment and billing data siloed across tools and re-keyed by hand. We unified it into one CRM on Appwrite, MongoDB and Vercel.
- Workflows unified
- 10+
- Faster invoicing
- 75%
- Source of truth
- 1
Need it sooner?
If you run an ISP, telecom reseller or network business, start with Connect CRM, our ready CRM for connections from commercial approval to active billing, and we customise it to your process instead of building from zero.
Who we build for
The engineering behind it
Every CRM we build uses the same engineering services we sell on their own.
- Cloud Native DeploymentsShip every day. Sleep every night.
- API-Driven Backend DevelopmentOne backend. Every front end.
- Microservices ArchitectureBreak the monolith. Not the business.
- Database & IntegrationYour data, in one place, in sync.
We work with businesses across Noida, Greater Noida, Delhi, Gurugram, Ghaziabad and Faridabad, from our office in Sector 31, Noida, with setup and training across Delhi. Wondering about budget? Read what custom CRM development costs in India.
CRM questions buyers ask
How much does custom CRM development cost?
For a CRM built on Connect CRM, development starts from ₹9,999, then ₹2,499 a month for server and maintenance (up to 1,000 connections), and later changes cost ₹1,000–₹5,000 each. Larger CRMs covering several teams start at ₹49,999 setup. An engineer gives you a written quote after one scoping call.
How long does it take to build?
The first working stage usually ships within weeks, not quarters. We deliver in stages so you use the most important workflow while the rest is built.
What if our needs change after launch?
They usually do. New fields, stages, documents or reports are quoted at ₹1,000–₹5,000 per change, and you approve the quote before we start.
Who owns the CRM and the data?
You own your data. Architecture decisions and runbooks are documented, so if we part ways you keep everything you need to carry on.
Where is the data stored?
Managed systems run on servers we operate in India. Web front ends can run on Vercel or Render in a region you choose, and we document where every piece lives.
Do you work with businesses across Delhi NCR?
Yes. Our office is in Sector 31, Noida, and we work with teams across Delhi, Gurugram, Noida, Greater Noida, Ghaziabad and Faridabad.